{"id":1683,"date":"2025-11-17T14:55:47","date_gmt":"2025-11-17T14:55:47","guid":{"rendered":"https:\/\/pinoy-grocery.com\/?page_id=1683"},"modified":"2025-12-01T14:50:35","modified_gmt":"2025-12-01T14:50:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pinoy-grocery.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1683\" class=\"elementor elementor-1683\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fb6fa1c e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"2fb6fa1c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-706783a8 e-con-full e-flex e-con e-child\" data-id=\"706783a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dba0035 elementor-widget elementor-widget-heading\" data-id=\"2dba0035\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5168b311 e-flex e-con-boxed e-con e-child\" data-id=\"5168b311\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7748e532 elementor-widget elementor-widget-text-editor\" data-id=\"7748e532\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><i>This privacy statement was updated on 1 December 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.<\/i><\/p><p>In this privacy statement, we explain what we do with the data we obtain about you via <a href=\"https:\/\/pinoy-grocery.com\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/pinoy-grocery.com<\/a>. We recommend that you read this statement carefully. When we process your personal data, we comply with the requirements of privacy legislation. This means, among other things, that :<\/p><ul><li>we clearly indicate the purposes for which we process personal data. We do this in this privacy statement;<\/li><li>we aim to limit our collection of personal data to that which is necessary for legitimate purposes;<\/li><li>we first ask for your explicit consent to process your personal data in cases where your consent is required;<\/li><li>we take appropriate security measures to protect your personal data, and we require the same of parties processing personal data on our behalf;<\/li><li>we respect your right to consult, correct or delete your personal data if you so request.<\/li><\/ul><p>\u00a0<\/p><p>If you have any questions or would like to know exactly what data we hold, please contact us.<\/p><p>By using our site, you accept this confidentiality policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-582026c8 e-flex e-con-boxed e-con e-child\" data-id=\"582026c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f394d4f elementor-widget elementor-widget-heading\" data-id=\"6f394d4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Purpose, data and retention period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be5b278 elementor-widget elementor-widget-text-editor\" data-id=\"4be5b278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1284\" data-end=\"1383\">We may collect or receive personal information for a number of reasons related to our business activities, including the following:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b845ba9 elementor-widget elementor-widget-heading\" data-id=\"2b845ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Data controller<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7205deef elementor-widget elementor-widget-text-editor\" data-id=\"7205deef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1054\" data-end=\"1137\"><strong data-start=\"1054\" data-end=\"1084\">Delmi Mart \/ Pinoy Grocery<\/strong><\/p><p data-start=\"1054\" data-end=\"1137\"><br data-start=\"1084\" data-end=\"1087\" \/>Address: 2 bis square Ren\u00e9 Bertaudeau 49300 Cholet<\/p><p data-start=\"1054\" data-end=\"1137\">E-mail : <a href=\"mailto:delmi@pinoy-grocery.com\">delmi@pinoy-grocery.com<\/a><\/p><p data-start=\"1139\" data-end=\"1216\">We are responsible for processing the data collected on our site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-999658f elementor-widget elementor-widget-heading\" data-id=\"999658f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Personal data collected<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf6cae elementor-widget elementor-widget-text-editor\" data-id=\"faf6cae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"cmplz-subtitle\" style=\"caret-color: #000000;\">Delmi Mart collects the following data when using the site and the online shop:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77d4ced elementor-widget elementor-widget-heading\" data-id=\"77d4ced\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3.1 Order details (WooCommerce)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-254b0de elementor-widget elementor-widget-text-editor\" data-id=\"254b0de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1445\" data-end=\"1729\"><li data-start=\"1445\" data-end=\"1460\"><p data-start=\"1447\" data-end=\"1460\">First name, surname<\/p><\/li><li data-start=\"1461\" data-end=\"1500\"><p data-start=\"1463\" data-end=\"1500\">Delivery and billing address<\/p><\/li><li data-start=\"1501\" data-end=\"1519\"><p data-start=\"1503\" data-end=\"1519\">E-mail address<\/p><\/li><li data-start=\"1520\" data-end=\"1543\"><p data-start=\"1522\" data-end=\"1543\">Phone number<\/p><\/li><li data-start=\"1544\" data-end=\"1572\"><p data-start=\"1546\" data-end=\"1572\">Order history<\/p><\/li><li data-start=\"1573\" data-end=\"1593\"><p data-start=\"1575\" data-end=\"1593\">Products purchased<\/p><\/li><li data-start=\"1594\" data-end=\"1620\"><p data-start=\"1596\" data-end=\"1620\">Order amount<\/p><\/li><li data-start=\"1621\" data-end=\"1649\"><p data-start=\"1623\" data-end=\"1649\">Delivery method chosen<\/p><\/li><li data-start=\"1650\" data-end=\"1677\"><p data-start=\"1652\" data-end=\"1677\">Payment method chosen<\/p><\/li><li data-start=\"1678\" data-end=\"1692\"><p data-start=\"1680\" data-end=\"1692\">IP address<\/p><\/li><li data-start=\"1693\" data-end=\"1729\"><p data-start=\"1695\" data-end=\"1729\">Browser technical data<\/p><\/li><\/ul><p data-start=\"1731\" data-end=\"1810\">This data is essential for preparing, dispatching and managing your orders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-153b9b5 elementor-widget elementor-widget-heading\" data-id=\"153b9b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3.2 Payment details<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8caefcd elementor-widget elementor-widget-text-editor\" data-id=\"8caefcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"1850\" data-end=\"1877\"><strong data-start=\"1854\" data-end=\"1877\">Payment by Stripe<\/strong><\/h4><p data-start=\"1878\" data-end=\"1956\">When you choose Stripe, certain data is transmitted to Stripe :<\/p><ul data-start=\"1957\" data-end=\"2072\"><li data-start=\"1957\" data-end=\"1991\"><p data-start=\"1959\" data-end=\"1991\">Credit card information<\/p><\/li><li data-start=\"1992\" data-end=\"2021\"><p data-start=\"1994\" data-end=\"2021\">Transaction amount<\/p><\/li><li data-start=\"2022\" data-end=\"2072\"><p data-start=\"2024\" data-end=\"2072\">Anti-fraud information (IP address, browser)<\/p><\/li><\/ul><p data-start=\"2074\" data-end=\"2200\"><strong data-start=\"2074\" data-end=\"2128\">Delmi Mart never stores your bank details.<\/strong><br data-start=\"2128\" data-end=\"2131\" \/>Stripe acts as <strong data-start=\"2155\" data-end=\"2181\">secure subcontractor<\/strong>, PCI-DSS compliant.<\/p><p data-start=\"2202\" data-end=\"2247\">Stripe policy : <a class=\"decorated-link\" href=\"https:\/\/stripe.com\/privacy\" target=\"_new\" rel=\"noopener\" data-start=\"2221\" data-end=\"2247\">https:\/\/stripe.com\/privacy<\/a><\/p><p data-start=\"2202\" data-end=\"2247\">\u00a0<\/p><h4 data-start=\"2254\" data-end=\"2281\"><strong data-start=\"2258\" data-end=\"2281\">Payment by PayPal<\/strong><\/h4><p data-start=\"2282\" data-end=\"2334\">When you pay via PayPal, it collects :<\/p><ul data-start=\"2335\" data-end=\"2433\"><li data-start=\"2335\" data-end=\"2368\"><p data-start=\"2337\" data-end=\"2368\">PayPal account information<\/p><\/li><li data-start=\"2369\" data-end=\"2398\"><p data-start=\"2371\" data-end=\"2398\">Transaction amount<\/p><\/li><li data-start=\"2399\" data-end=\"2433\"><p data-start=\"2401\" data-end=\"2433\">Safety &amp; anti-fraud data<\/p><\/li><\/ul><p data-start=\"2435\" data-end=\"2489\"><strong data-start=\"2435\" data-end=\"2489\">Delmi Mart never receives your bank details.<\/strong><\/p><p data-start=\"2491\" data-end=\"2563\">PayPal policy : <a class=\"decorated-link\" href=\"https:\/\/www.paypal.com\/fr\/webapps\/mpp\/ua\/privacy-full\" target=\"_new\" rel=\"noopener\" data-start=\"2510\" data-end=\"2563\">https:\/\/www.paypal.com\/fr\/webapps\/mpp\/ua\/privacy-full<\/a><\/p><p data-start=\"2491\" data-end=\"2563\">\u00a0<\/p><h4 data-start=\"2570\" data-end=\"2608\"><strong data-start=\"2574\" data-end=\"2608\">Payment by bank transfer<\/strong><\/h4><p data-start=\"2609\" data-end=\"2633\">Data collected :<\/p><ul data-start=\"2634\" data-end=\"2747\"><li data-start=\"2634\" data-end=\"2651\"><p data-start=\"2636\" data-end=\"2651\">Full name<\/p><\/li><li data-start=\"2652\" data-end=\"2677\"><p data-start=\"2654\" data-end=\"2677\">Order reference<\/p><\/li><li data-start=\"2678\" data-end=\"2747\"><p data-start=\"2680\" data-end=\"2747\">Information from the transfer (name of the paying account holder)<\/p><\/li><\/ul><p data-start=\"2749\" data-end=\"2803\">No bank details are kept by Delmi Mart.<\/p><p data-start=\"2749\" data-end=\"2803\">\u00a0<\/p><h4 data-start=\"2810\" data-end=\"2865\"><strong data-start=\"2814\" data-end=\"2865\">Cash payment (point-of-sale collection)<\/strong><\/h4><p data-start=\"2866\" data-end=\"2897\">When paying in cash :<\/p><ul data-start=\"2898\" data-end=\"2951\"><li data-start=\"2898\" data-end=\"2923\"><p data-start=\"2900\" data-end=\"2923\">Surname, first name, order<\/p><\/li><li data-start=\"2924\" data-end=\"2951\"><p data-start=\"2926\" data-end=\"2951\">Transaction amount<\/p><\/li><\/ul><p data-start=\"2953\" data-end=\"2992\">No bank details are collected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e7341 elementor-widget elementor-widget-heading\" data-id=\"45e7341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3.3 Data sent to the carrier (DPD)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffa0237 elementor-widget elementor-widget-text-editor\" data-id=\"ffa0237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3050\" data-end=\"3134\">For the delivery of products, certain data are transmitted to <strong data-start=\"3118\" data-end=\"3132\">DPD France<\/strong> :<\/p><ul data-start=\"3136\" data-end=\"3271\"><li data-start=\"3136\" data-end=\"3153\"><p data-start=\"3138\" data-end=\"3153\">Full name<\/p><\/li><li data-start=\"3154\" data-end=\"3173\"><p data-start=\"3156\" data-end=\"3173\">Postal address<\/p><\/li><li data-start=\"3174\" data-end=\"3187\"><p data-start=\"3176\" data-end=\"3187\">Telephone<\/p><\/li><li data-start=\"3188\" data-end=\"3206\"><p data-start=\"3190\" data-end=\"3206\">E-mail address<\/p><\/li><li data-start=\"3207\" data-end=\"3229\"><p data-start=\"3209\" data-end=\"3229\">Order number<\/p><\/li><li data-start=\"3230\" data-end=\"3271\"><p data-start=\"3232\" data-end=\"3271\">Information required for delivery<\/p><\/li><\/ul><p data-start=\"3273\" data-end=\"3353\">This data is used exclusively for the transport and tracking of the parcel.<\/p><p data-start=\"3355\" data-end=\"3420\">DPD policy : <a class=\"decorated-link cursor-pointer\" href=\"https:\/\/www.dpd.com\/fr\/fr\/protection-des-donnees\/\" target=\"_blank\" rel=\"noopener\" data-start=\"3371\" data-end=\"3420\">https:\/\/www.dpd.com\/fr\/fr\/protection-des-donnees\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78fe588 elementor-widget elementor-widget-heading\" data-id=\"78fe588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3.4 Analysis tools - Google Analytics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-387e2ea elementor-widget elementor-widget-text-editor\" data-id=\"387e2ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"2161\" data-end=\"2175\"><p data-start=\"3473\" data-end=\"3573\">The site uses <strong data-start=\"3489\" data-end=\"3509\">Google Analytics<\/strong> to analyse the audience and improve the user experience.<\/p><p data-start=\"3575\" data-end=\"3598\">Google may collect :<\/p><ul data-start=\"3599\" data-end=\"3753\"><li data-start=\"3599\" data-end=\"3626\"><p data-start=\"3601\" data-end=\"3626\">IP address (anonymised)<\/p><\/li><li data-start=\"3627\" data-end=\"3657\"><p data-start=\"3629\" data-end=\"3657\">Navigation information<\/p><\/li><li data-start=\"3658\" data-end=\"3676\"><p data-start=\"3660\" data-end=\"3676\">Visited pages<\/p><\/li><li data-start=\"3677\" data-end=\"3704\"><p data-start=\"3679\" data-end=\"3704\">Time spent on the site<\/p><\/li><li data-start=\"3705\" data-end=\"3753\"><p data-start=\"3707\" data-end=\"3753\">Browser and device technical data<\/p><\/li><\/ul><p data-start=\"3755\" data-end=\"3804\">\u00a0<\/p><p data-start=\"3806\" data-end=\"3860\">Google Policy : <a class=\"decorated-link\" href=\"https:\/\/policies.google.com\/privacy\" target=\"_new\" rel=\"noopener\" data-start=\"3825\" data-end=\"3860\">https:\/\/policies.google.com\/privacy<\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fb93d elementor-widget elementor-widget-heading\" data-id=\"82fb93d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Purposes of processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4453b912 elementor-widget elementor-widget-text-editor\" data-id=\"4453b912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3901\" data-end=\"3934\">We use your data for :<\/p><ol data-start=\"3936\" data-end=\"4341\"><li data-start=\"3936\" data-end=\"3965\"><p data-start=\"3939\" data-end=\"3965\"><strong data-start=\"3939\" data-end=\"3963\">Managing your order<\/strong><\/p><\/li><li data-start=\"3966\" data-end=\"4015\"><p data-start=\"3969\" data-end=\"4015\"><strong data-start=\"3969\" data-end=\"4005\">Preparing and dispatching your parcel<\/strong> via DPD<\/p><\/li><li data-start=\"4016\" data-end=\"4091\"><p data-start=\"4019\" data-end=\"4091\"><strong data-start=\"4019\" data-end=\"4051\">Secure payment<\/strong> (Stripe \/ PayPal \/ bank transfer \/ cash)<\/p><\/li><li data-start=\"4092\" data-end=\"4124\"><p data-start=\"4095\" data-end=\"4124\"><strong data-start=\"4095\" data-end=\"4122\">Managing customer service<\/strong><\/p><\/li><li data-start=\"4125\" data-end=\"4201\"><p data-start=\"4128\" data-end=\"4201\"><strong data-start=\"4128\" data-end=\"4161\">Managing the commercial relationship<\/strong> (history, refunds, returns)<\/p><\/li><li data-start=\"4202\" data-end=\"4275\"><p data-start=\"4205\" data-end=\"4275\"><strong data-start=\"4205\" data-end=\"4254\">Improving the site and the user experience<\/strong> (Google Analytics)<\/p><\/li><li data-start=\"4276\" data-end=\"4341\"><p data-start=\"4279\" data-end=\"4341\"><strong data-start=\"4279\" data-end=\"4309\">Securing transactions<\/strong> (anti-fraud, server security)<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07fa691 elementor-widget elementor-widget-heading\" data-id=\"07fa691\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Legal basis for processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80a3058 elementor-widget elementor-widget-text-editor\" data-id=\"80a3058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4384\" data-end=\"4410\">Treatment is based on :<\/p><ul data-start=\"4412\" data-end=\"4635\"><li data-start=\"4412\" data-end=\"4464\"><p data-start=\"4414\" data-end=\"4464\"><strong data-start=\"4414\" data-end=\"4440\">Performance of a contract<\/strong> (ordering, delivery)<\/p><\/li><li data-start=\"4465\" data-end=\"4534\"><p data-start=\"4467\" data-end=\"4534\"><strong data-start=\"4467\" data-end=\"4487\">Legitimate interest<\/strong> (site security, fraud prevention)<\/p><\/li><li data-start=\"4535\" data-end=\"4595\"><p data-start=\"4537\" data-end=\"4595\"><strong data-start=\"4537\" data-end=\"4553\">Consent<\/strong> (Google Analytics, cookies, newsletter)<\/p><\/li><li data-start=\"4596\" data-end=\"4635\"><p data-start=\"4598\" data-end=\"4635\"><strong data-start=\"4598\" data-end=\"4621\">Legal obligations<\/strong> (billing)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475f2bd elementor-widget elementor-widget-heading\" data-id=\"475f2bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Data retention period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd43b29 elementor-widget elementor-widget-text-editor\" data-id=\"3cd43b29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We disclose personal information if we are required to do so by law or court order, in response to a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or for the purpose of investigating a matter relating to public safety.<\/p><p>If our website or organisation is taken over, sold or involved in a merger or acquisition, your data may be disclosed to our advisers and any potential buyer and will be passed on to the new owners.<\/p><p>We have concluded a data processing agreement with Google.<\/p><p>Google cannot use the data for any other Google service.<\/p><p>The inclusion of complete IP addresses is blocked by us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed15dd4 elementor-widget elementor-widget-text-editor\" data-id=\"ed15dd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"4686\" data-end=\"5038\"><li data-start=\"4686\" data-end=\"4731\"><p data-start=\"4688\" data-end=\"4731\"><strong data-start=\"4688\" data-end=\"4701\">Controls<\/strong> 5 years (legal obligation)<\/p><\/li><li data-start=\"4732\" data-end=\"4780\"><p data-start=\"4734\" data-end=\"4780\"><strong data-start=\"4734\" data-end=\"4746\">Bills<\/strong> 10 years (accounting obligation)<\/p><\/li><li data-start=\"4781\" data-end=\"4843\"><p data-start=\"4783\" data-end=\"4843\"><strong data-start=\"4783\" data-end=\"4801\">Customer data<\/strong> (account): as long as the account is active<\/p><\/li><li data-start=\"4844\" data-end=\"4880\"><p data-start=\"4846\" data-end=\"4880\"><strong data-start=\"4846\" data-end=\"4870\">Delivery details<\/strong> 3 years<\/p><\/li><li data-start=\"4881\" data-end=\"4916\"><p data-start=\"4883\" data-end=\"4916\"><strong data-start=\"4883\" data-end=\"4904\">Analytics cookies<\/strong> 13 months<\/p><\/li><li data-start=\"4917\" data-end=\"4985\"><p data-start=\"4919\" data-end=\"4985\"><strong data-start=\"4919\" data-end=\"4946\">Stripe \/ PayPal data<\/strong> duration defined by these service providers<\/p><\/li><li data-start=\"4986\" data-end=\"5038\"><p data-start=\"4988\" data-end=\"5038\"><strong data-start=\"4988\" data-end=\"5026\">Data collected for support<\/strong> 12 months<\/p><\/li><\/ul><p data-start=\"5040\" data-end=\"5122\">Customers may request that their data be deleted (see \u201cYour rights\u201d section).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80350b1 e-flex e-con-boxed e-con e-child\" data-id=\"80350b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e0c4e56 elementor-widget elementor-widget-heading\" data-id=\"3e0c4e56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70740d2a elementor-widget elementor-widget-text-editor\" data-id=\"70740d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6440\" data-end=\"6474\">The site uses cookies to :<\/p><ul data-start=\"6476\" data-end=\"6602\"><li data-start=\"6476\" data-end=\"6516\"><p data-start=\"6478\" data-end=\"6516\">How the site works (WooCommerce)<\/p><\/li><li data-start=\"6517\" data-end=\"6539\"><p data-start=\"6519\" data-end=\"6539\">Basket and sessions<\/p><\/li><li data-start=\"6540\" data-end=\"6561\"><p data-start=\"6542\" data-end=\"6561\">Secure payment<\/p><\/li><li data-start=\"6562\" data-end=\"6602\"><p data-start=\"6564\" data-end=\"6602\">Traffic analysis (Google Analytics)<\/p><\/li><\/ul><p data-start=\"5179\" data-end=\"5197\">\u00a0<\/p><p data-start=\"5179\" data-end=\"5197\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">An information banner allows you to accept or refuse non-essential cookies.<\/span><\/p><p data-start=\"1849\" data-end=\"1930\">For more information on cookies, please refer to our <a href=\"https:\/\/pinoy-grocery.com\/en\/eu-cookie-policy\/\" target=\"_blank\" rel=\"noopener\">Cookie policy<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3362b54e e-flex e-con-boxed e-con e-child\" data-id=\"3362b54e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2062448d elementor-widget elementor-widget-heading\" data-id=\"2062448d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Data security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40f01328 elementor-widget elementor-widget-text-editor\" data-id=\"40f01328\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorised access to personal data. This ensures that only the necessary people have access to your data, that access to data is protected and that our security measures are regularly reviewed.<\/p><p data-start=\"5164\" data-end=\"5189\">Delmi Mart is setting up :<\/p><ul data-start=\"5191\" data-end=\"5399\"><li data-start=\"5191\" data-end=\"5206\"><p data-start=\"5193\" data-end=\"5206\">HTTPS \/ SSL<\/p><\/li><li data-start=\"5207\" data-end=\"5227\"><p data-start=\"5209\" data-end=\"5227\">Server firewall<\/p><\/li><li data-start=\"5228\" data-end=\"5270\"><p data-start=\"5230\" data-end=\"5270\">Stripe &amp; PayPal fraud protection<\/p><\/li><li data-start=\"5271\" data-end=\"5299\"><p data-start=\"5273\" data-end=\"5299\">WooCommerce security<\/p><\/li><li data-start=\"5300\" data-end=\"5335\"><p data-start=\"5302\" data-end=\"5335\">Limited access to administration<\/p><\/li><li data-start=\"5336\" data-end=\"5360\"><p data-start=\"5338\" data-end=\"5360\">Encrypted backups<\/p><\/li><li data-start=\"5361\" data-end=\"5399\"><p data-start=\"5363\" data-end=\"5399\">Infomaniak hosting RGPD compliant<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5c855 elementor-widget elementor-widget-heading\" data-id=\"2b5c855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Data sharing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e3e937 elementor-widget elementor-widget-text-editor\" data-id=\"0e3e937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"5436\" data-end=\"5513\">We do not share any data with third parties, except in the following cases:<\/p><ul data-start=\"5515\" data-end=\"5729\"><li data-start=\"5515\" data-end=\"5551\"><p data-start=\"5517\" data-end=\"5551\"><strong data-start=\"5517\" data-end=\"5537\">DPD carrier<\/strong> (delivery)<\/p><\/li><li data-start=\"5552\" data-end=\"5586\"><p data-start=\"5554\" data-end=\"5586\"><strong data-start=\"5554\" data-end=\"5573\">Stripe \/ PayPal<\/strong> (payment)<\/p><\/li><li data-start=\"5587\" data-end=\"5629\"><p data-start=\"5589\" data-end=\"5629\"><strong data-start=\"5589\" data-end=\"5613\">Host Infomaniak<\/strong> (hosting)<\/p><\/li><li data-start=\"5630\" data-end=\"5681\"><p data-start=\"5632\" data-end=\"5681\"><strong data-start=\"5632\" data-end=\"5652\">Google Analytics<\/strong> (anonymised statistics)<\/p><\/li><li data-start=\"5682\" data-end=\"5729\"><p data-start=\"5684\" data-end=\"5729\"><strong data-start=\"5684\" data-end=\"5707\">Legal obligations<\/strong> (public authorities)<\/p><\/li><\/ul><p data-start=\"5731\" data-end=\"5791\">No unnecessary data is transferred.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3d5c82 elementor-widget elementor-widget-heading\" data-id=\"a3d5c82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Your rights (RGPD)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66346a76 elementor-widget elementor-widget-text-editor\" data-id=\"66346a76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"5827\" data-end=\"5862\">You have the following rights:<\/p><ul data-start=\"5864\" data-end=\"6112\"><li data-start=\"5864\" data-end=\"5881\"><p data-start=\"5866\" data-end=\"5881\">Right of access<\/p><\/li><li data-start=\"5882\" data-end=\"5908\"><p data-start=\"5884\" data-end=\"5908\">Right of rectification<\/p><\/li><li data-start=\"5909\" data-end=\"5933\"><p data-start=\"5911\" data-end=\"5933\">Right of deletion<\/p><\/li><li data-start=\"5934\" data-end=\"5956\"><p data-start=\"5936\" data-end=\"5956\">Right to object<\/p><\/li><li data-start=\"5957\" data-end=\"5983\"><p data-start=\"5959\" data-end=\"5983\">Right to portability<\/p><\/li><li data-start=\"5984\" data-end=\"6023\"><p data-start=\"5986\" data-end=\"6023\">Right to restrict processing<\/p><\/li><li data-start=\"6024\" data-end=\"6063\"><p data-start=\"6026\" data-end=\"6063\">Right to withdraw your consent<\/p><\/li><li data-start=\"6064\" data-end=\"6112\"><p data-start=\"6066\" data-end=\"6112\">Right to lodge a complaint with the CNIL<\/p><\/li><\/ul><p data-start=\"6114\" data-end=\"6171\">\u00a0<\/p><p data-start=\"6114\" data-end=\"6171\">To exercise your rights:<\/p><p data-start=\"5091\" data-end=\"5152\">E-mail : <a href=\"mailto:delmi@pinoy-grocery.com\">delmi@pinoy-grocery.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1616db elementor-widget elementor-widget-heading\" data-id=\"1b1616db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Customer account<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b90efc elementor-widget elementor-widget-text-editor\" data-id=\"2b90efc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6203\" data-end=\"6252\">You can create an account on the site in order to :<\/p><ul data-start=\"6254\" data-end=\"6363\"><li data-start=\"6254\" data-end=\"6293\"><p data-start=\"6256\" data-end=\"6293\">Managing your personal information<\/p><\/li><li data-start=\"6294\" data-end=\"6337\"><p data-start=\"6296\" data-end=\"6337\">View your order history<\/p><\/li><li data-start=\"6338\" data-end=\"6363\"><p data-start=\"6340\" data-end=\"6363\">Tracking your deliveries<\/p><\/li><\/ul><p data-start=\"6365\" data-end=\"6414\">You can delete your account at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4ebcb1 elementor-widget elementor-widget-heading\" data-id=\"b4ebcb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Transfer outside the EU<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3252df0 elementor-widget elementor-widget-text-editor\" data-id=\"3252df0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"497\" data-end=\"741\">As part of the use of certain services essential to the processing of orders (in particular Stripe and PayPal), certain personal data may be transferred outside the European Union, in particular to the United States.<\/p><p data-start=\"743\" data-end=\"801\">These transfers are strictly regulated and are based on :<\/p><ul data-start=\"803\" data-end=\"1256\"><li data-start=\"803\" data-end=\"936\"><p data-start=\"805\" data-end=\"936\"><strong data-start=\"805\" data-end=\"875\">The European Commission's Standard Contractual Clauses (SCC)<\/strong>, which guarantee a level of protection that complies with the RGPD ;<\/p><\/li><li data-start=\"937\" data-end=\"1090\"><p data-start=\"939\" data-end=\"1090\"><strong data-start=\"939\" data-end=\"1015\">Stripe and PayPal comply with international security standards<\/strong>, in particular <strong data-start=\"1027\" data-end=\"1038\">PCI-DSS<\/strong> for secure management of payment data ;<\/p><\/li><li data-start=\"1091\" data-end=\"1256\"><p data-start=\"1093\" data-end=\"1256\">The additional guarantees put in place by these service providers (encryption, security audits, certifications, internal data protection policies).<\/p><\/li><\/ul><p data-start=\"1258\" data-end=\"1409\">\u00a0<\/p><p data-start=\"1258\" data-end=\"1409\">Delmi Mart only entrusts personal data to service providers that offer an adequate level of protection and comply with European regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5039df73 e-flex e-con-boxed e-con e-child\" data-id=\"5039df73\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25a30a1d elementor-widget elementor-widget-heading\" data-id=\"25a30a1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Changes to this privacy statement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2545a1da elementor-widget elementor-widget-text-editor\" data-id=\"2545a1da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We reserve the right to amend this privacy statement. We recommend that you consult this confidentiality statement regularly to take note of any changes. We will also keep you actively informed wherever possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e7ef82a elementor-widget elementor-widget-heading\" data-id=\"4e7ef82a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Accessing and modifying your data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f83643b elementor-widget elementor-widget-text-editor\" data-id=\"1f83643b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:<\/p><ul><li>You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.<\/li><li>Right of access: you have the right to access your personal data known to us.<\/li><li>Right of rectification: you have the right at any time to add to, correct, delete or block your personal data.<\/li><li>If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.<\/li><li>Right to transfer your data: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.<\/li><li>Right to object: you may object to the processing of your data. We will comply, unless there are grounds for doing so.<\/li><\/ul><p>Make sure you always indicate clearly who you are, so that we can be sure that we are not modifying or deleting the data of the wrong person.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c7991d5 elementor-widget elementor-widget-heading\" data-id=\"3c7991d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15. Making a complaint<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0d5679 elementor-widget elementor-widget-text-editor\" data-id=\"7b0d5679\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"cmplz-subtitle\">If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to lodge a complaint with the data protection authority.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e82450b elementor-widget elementor-widget-heading\" data-id=\"7e82450b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">16. Contact details<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b7a41cd elementor-widget elementor-widget-text-editor\" data-id=\"4b7a41cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Delmi Mart<\/p><p>2 bis square Ren\u00e9 Bertaudeau<br \/>49300 Cholet<br \/>E-mail : <a href=\"mailto:delmi@pinoy-grocery.com\">delmi@pinoy-grocery.com<\/a><br \/>Telephone number : <a href=\"tel:+33673523046\">+33 (0)6 73 52 30 46<\/a><\/p><p>Website : <a href=\"https:\/\/pinoy-grocery.com\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/pinoy-grocery.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Cette d\u00e9claration de confidentialit\u00e9 a \u00e9t\u00e9 mise \u00e0 jour le 1er d\u00e9cembre 2025 et s\u2019applique aux citoyens et aux r\u00e9sidents permanents l\u00e9gaux de l\u2019Espace \u00e9conomique europ\u00e9en et de la Suisse. Dans cette d\u00e9claration de confidentialit\u00e9, nous expliquons ce que nous faisons avec les donn\u00e9es que nous obtenons \u00e0 votre sujet via https:\/\/pinoy-grocery.com. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1584,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1683","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Delmi Mart<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez la politique de confidentialit\u00e9 Delmi Mart : comment nous prot\u00e9geons vos donn\u00e9es, commandes et paiements lors de vos achats.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pinoy-grocery.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - 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